Frequently Asked Questions

Get answers to all of your questions about PEOs and working with PEO 360. Not finding what you need? Reach out to us — our team is happy to help.

About PEOs and PEO 360

About PEOs and PEO 360

If you’re new to Professional Employer Organizations (PEOs) or evaluating your options, it’s important to understand how they work and how a partner like PEO 360 fits into the process. Below, we answer foundational questions about PEOs, the co-employment model, and how we help businesses make informed decisions.

What is a PEO?

A PEO, or professional employer organization, is a company that provides various HR-related services. Operating under a co-employment model, a PEO enters a contractual arrangement with a client to manage payroll, benefits, compliance, HR support, and more. 

Learn more about what a PEO provides, what each party’s responsibilities are, and the potential results of working with a PEO in this helpful overview.

What’s the difference between PEO 360 and a PEO?

PEO 360 is a PEO broker and consultant that matches businesses with the right PEO partner, often resulting in companies saving time and money.

Why work with a PEO broker and not directly with a PEO?

While you can contact a PEO directly, it’s difficult to know if they’re the right fit without comparing multiple providers. A PEO broker helps you evaluate several options side-by-side before making a decision. 

At PEO 360, we guide businesses through the RFP process, help interpret proposals, and provide detailed financial and benefits comparisons so you can clearly evaluate the true costs and differences between providers. 

Our team brings deep subject matter expertise and experience working with many PEOs, helping you cut through sales pitches, avoid costly missteps, and ultimately save significant time in the selection process.

Is there a cost to using PEO 360’s services? How do you make money?

There is no cost to you for using PEO 360’s broker services. We are compensated by the PEO providers when a client ultimately chooses to partner with them.

However, our approach is built around long-term client success, not steering businesses toward a specific provider. Our role is to provide objective guidance, help you compare options, and support you in finding the right solution for your needs — whether that means selecting your first PEO or transitioning to a new one.

Because much of our business comes through referrals from clients, investors, consultants, and other professional service firms, our success depends on delivering unbiased advice and strong long-term outcomes for the companies we support.

Services and Process

Services and Process

Finding and implementing the right PEO involves more than just comparing vendors. This section walks through how our process works so you know exactly what to expect at each step — from initial evaluation to selection and ongoing support.

How does PEO 360 find the right PEO for my business?
  1. Schedule a strategy call with our team so we can learn about your specific needs. We’ll find everything we need to make the best recommendations.
  2. We’ll then gather proposals from up to 10 PEOs from our partner ecosystem.
  3. Our team then analyzes everything about each partner, from their capabilities and service model to their potential financial impact and technology. 
  4. We’ll review the best recommendations with you and help you navigate selection. We’ll help you negotiate the details and obtain preferred pricing. A detailed financial comparison will also be provided.
  5. Once you’ve made a decision, we’ll always be here to help support your success — from periodic re-evaluation of partners to escalating issues.
What types of PEO services should I expect to compare?

Ultimately, that depends on what you need. But generally, we’ll help you evaluate the core HR offerings that PEOs provide: payroll, benefits administration, HR compliance, hiring and retention, HRIS systems, risk management, and more. We’ll provide a detailed analysis of current costs vs. future costs with all PEOs selected, a comparison of their services, and a full benefits comparison.

Explore our partner ecosystem to get a sense for the types of PEOs we work with and the services they provide.

Can PEO 360 help if I already have a PEO but want to renegotiate or switch?

Absolutely. We offer renegotiation assistance, PEO benchmarking, and transition support. We’re here to help you get the most out of your PEO — whether it’s a current partner or you’re looking for a new one.

How long does the PEO evaluation and selection process take?

It’s entirely up to you! If you want to move quickly, so can we. But selecting a PEO is an important process, so expect anywhere from a few weeks to a month if you’re starting from scratch. A key benefit of PEO 360, however, is that wherever you’re at, you’ll still come out ahead sooner than if you undertook this journey solo.

Will you manage the relationship after I choose a PEO?

Your relationship with the PEO you select is yours. You’ll enter into a contract with them in order to receive their services. 

However, think of us as PEO enhancers — we are your advocates from day one onward. Our goal is to ensure that you have the best experience with your chosen PEO.

If you ever have questions about day-to-day work, require service escalations, want to renegotiate or renew, or have other concerns, our team will always be available to help.

Benefits and Impact

Benefits and Impact

A PEO can influence everything from your cost structure to your employee experience. Here, we cover the real-world impact of working with a PEO, including potential savings, benefits improvements, and how these solutions support growing businesses.

How much can my business save with a PEO solution?

Savings are difficult to average out because there are so many factors involved — your company, number of employees, the services needed, insurance pricing, and more. 

That said, we’ve done some number crunching and can confidently say that savings come in at $1,775 per employee annually.

Eligibility

Eligibility

Not every business has the same needs, and a PEO isn’t always the right fit in every situation. These FAQs address what types of companies typically benefit most from a PEO and how to determine if it aligns with your goals.

What size or type of business should consider a PEO?

PEOs are commonly used by small to midsize businesses, but the real fit depends less on company size and more on what the organization is trying to accomplish. Many companies turn to a PEO to lower operational costs through shared services, gain access to stronger employee benefits, and simplify HR administration.

A PEO can also provide a turnkey HR infrastructure that helps organizations stay compliant and competitive without getting bogged down in day-to-day administrative work. For companies investing in HR leadership, a PEO often complements those efforts by handling payroll, compliance, and benefits administration — freeing internal leaders to focus on strategy, culture, and employee experience.

Simply let us know where you’re at and what your goals are, and we can help you make an informed decision.

Compliance and Transition

Compliance and Transition

HR compliance and operational transitions can feel complex, especially when changing providers or adopting a new model. Learn how PEOs share compliance responsibilities and what to expect when transitioning into or out of a PEO relationship.

How does a PEO affect my current HR compliance obligations?

Your obligations as an employer do not necessarily change, but rather the PEO contractually assumes some of those obligations alongside you — making you both responsible. The particulars of a contract with a PEO will be explained thoroughly before you make any decisions.

However, keep in mind that PEOs help with compliance matters, from hiring/firing in all states and jurisdictions to navigating payroll, benefits, and more. This allows you to focus on the more strategic aspects of HR and enjoy peace of mind knowing you’re protected.

If I switch PEOs, what happens to my employees’ benefits and records?

You can switch at any time with no impact. Payroll taxes will be credited and/or carried over, employee health deductibles will be applied to the new plans, and all your historical data from previous systems will still be available. 

It’s important to communicate and be direct with all parties involved, and that is where the support of PEO 360 can be a valuable benefit.

Can I leave a PEO once I’m enrolled?

Yes. Most PEO contracts run on a one-year term with a 30- to 60-day cancellation notice. You’re not locked in forever.

We have clients with start dates every month of the year, so transitions don’t have to wait for a renewal cycle. If it’s time to make a move, we’ll help you navigate it.

Common Concerns

Common Concerns

It’s natural to have questions about outsourcing HR or working with a broker. Below, we address some of the most common concerns we hear, including flexibility, potential risks, and how to evaluate whether this approach makes sense for your business.

What if I don’t want to outsource all HR functions?

That’ll be just fine! Our goal is to match you with the right PEO provider based on your specific needs or help you strategize on the best approach. Many times, a PEO can provide what you need, but other times, it makes more sense to stay with your current setup or look at alternatives to PEO. We’ll discuss your specific needs in a strategy call.

Is there any downside or risk to using a PEO broker?

The PEO brokerage space has earned some skepticism. Some brokers simply push whichever provider pays the highest commission, lack deep HR expertise, or disappear once the deal is closed. Others may route opportunities through general agents or insurance intermediaries, which can add unnecessary layers and increase costs.

At PEO 360, we take a different approach. Our team brings real HR and PEO expertise to the evaluation process, helping clients understand the operational, financial, and benefits differences between providers — not just the pricing. We stay involved through implementation, proactively review renewals, and hold our PEO partners to a high standard. 

Ultimately, the risk isn’t working with a broker. It’s working with the wrong one. That’s why experience, integrity, and long-term client support are central to how we operate.